A screen is blank or will not load
This page is not a live uptime monitor. A successful page load does not establish the status of every chat, payment or generation service.
- Check the connection and refresh after saving unsent text.
- Try Chrome or Safari if a mobile Brave screen stays black.
- Check whether a VPN is affecting the connection.
- Look for service announcements in Discord before assuming the issue is limited to your device.
An image or video has not appeared
Check the generation's status and the gallery before submitting it again. Record the model, settings and time if the same failure returns.
For a balance question, note whether a credit charge appeared and whether a result arrived later. Keep the receipt or transaction reference for purchase issues.
A message was flagged
Read the warning and review the scene's context. Use Appeal if it is offered and you believe the flag is incorrect. Do not submit repeated attempts to evade a restriction.
Send a report someone can reproduce
Use email or a private ticket for billing and account details. A public community thread should not contain receipts, passwords or verification codes.