Submit a complaint
Email support@nectar.ai with a description, the date and time, and any relevant page, account or receipt reference. Screenshots can help, but remove passwords and full payment-card details.
Review and clarification
We review the information and may ask for details needed to identify the issue. Explain any immediate safety concern at the start of your message. Use the removal procedure for material that should be taken down.
Follow up
Reply to the existing conversation if the response leaves a specific point unresolved. Include the earlier reference rather than sending several unrelated reports. Good-faith complaints should not lead to retaliation; report any concern about that in the same private channel.