Company information
Nectar AI, LLC is the company named in our privacy policy. Our published contact details list 8 The Green, Suite R, Dover, DE 19901, United States, and Lick Labs Ltd, 167-169 Great Portland Street, 5th Floor, London W1W 5PF, United Kingdom.
Use the company name and service address on your own agreement or receipt when identifying a purchase. Nectar is the product name; the sign-in account and transaction reference identify your specific account.
What we provide
You can choose an existing companion, write an original personality or open a fantasy with a defined setting and cast. Image and video creation use their own model and scene controls.
Our companions are fictional. A character's name and biography identify a story profile, not a real person available to contact outside the service.
Choose the right contact route
| Question | Where to begin |
|---|---|
| Account access or a charge | Email support@nectar.ai or use a private Discord support ticket. |
| A conversation or generation error | Include the action, model, visible error and approximate time. |
| Account removal or personal information | Send the request through private support, identifying the account. |
| Referral partnership | Use the affiliate programme application. |
Product identity and shared material
The Nectar name and heart mark identify our service. A logo in a third-party directory does not verify that directory's claims, price information or relationship with the company.
For permission to reuse branding or for a company-specific enquiry, explain the intended use in your message. Keep account credentials out of it.